graffritz

1 hour ago, johnson4 said:

Sounds like I'd take it back and exchange it, i always use cleaner carts when initializing just in case. I bought my 4 refurbished and so far haven't had an issue. 

Thankfully, it was under warranty and they're sending me another unit. 

I'm assuming "cleaner carts" are dampers filled with printhead cleaning solution.  

Anyone experience/fix 031006 error on the xp15000?  

-Brand new printer

-CISS with chipped cartridges.  

What really sucks.....  Error appeared while initializing the printer for the very first time. 

Any help or direction would be greatly appreciated.