SnowmanWI

Thanks for your support here!  Someone said its from the CSIC assembly being wet. So when I'm done with this job, I'm going to shut it down and let it dry out.  I kind of rushed putting stuff back together.  I am using OEM carts now and just refilling those. 

1 hour ago, johnson4 said:

I never recommend pulling the head unless you are very experienced/used to it. Since damage is possible, I wouldn't recommend it unless you have a spare printer available. Those ribbon cables are only good for so many times being plugged/unplugged. However, if you are used to doing it, it would be the best way. 

 

As for cleaning it, some people use paper towels damp with cleaner, I use a sponge tip swab and a flashlight and do it from the front of the machine. 

Other than that, it could be settings within your rip/needs computer restarted. If not, I'm not sure. 

Have you tried printing from the cassette?

OK!  So.... While I was waiting for an answer, I found the repair manual and found out where that sensor was and took the head apart.  I was using non oem carts in the beginning and here is what I ended up with.

After I put it all back I am able to still print. I do however get a cool light show when I use the "replace cartridges" function.  I don't know if that is going to bone me in the future or not.

one more piece, sorry.  A nozzle check prints fine from the cassette.

23 minutes ago, johnson4 said:

Check the PW sensor on the bottom of the printhead. Probably has dried ink on it. 

Thank you!

how do I do that do I need to pull the head? or just paper towel and head cleaner?

all of the sudden this morning my film will feed and then jump forward about an inch and then a jam error. Was fine last night. In a time crunch today. Any advice would be amazing.  This happens in any application with plain paper as well.  Cassette will feed and print fine.

Any thoughts

Thanks in advance.

58 minutes ago, johnson4 said:

I want to mention you can’t “roll” print with acro unless you buy/find some compatible roll print software.

Is that just for the xp-15000 or in general?  We are looking at a p400 for a secondary.

Thanks

I've converted our xp-1500 and have AcroRip working.  I'm struggling with the film sheets being detected.  More times than not I will only get a partial print right down the center.  If i put a normal piece of paper in, AcropRip will print just fine and not think twice.  Is there a sensor I need to block off somewhere?

Thank

SM

@johnson4 Do you still have that license for EKPrint for sale?  is it updatable to the latest?

NVM just saw your latest reply