Hi,
I have the following problem:
My XP-15000 is chipless, the ink tanks are full, I make about 10 a3-page printouts with large, full motifs.
Then comes the message that the white ink is empty (although there is still plenty of ink). The printer only continues when I change the tanks. I press OK, don't move the tanks, now comes the part where the printer initializes the tanks. Then comes the test printout: and here yellow are suddenly gone. Then I have to wash more often, then yellow comes back. Instead, either blue or black is gone. And there is enough ink in the tanks.
If the printer did not assume that the tanks were empty, this would not happen. How can this be turned off? The device is chipless, the tanks do not have a chip on top, and it still calculates the fill level.
Please help.